Telecom Expense Management (TEM)

NextWave has partnered with several TEM providers to bring comprehensive telecom expense management (TEM) solutios and services to our customers. Encompassing both wired and wireless services, our TEM offerings help organizations of all sizes achieve greater control and visibility into your expenses.

• Audit and Analysis. We conduct inventory audit and reconcile your inventory of services across the contract, bill, and customer service records within the carrier industry. To ensure accuracy and create a accurate baseline.
• Portal access for bill payment and inventory management
• Bill Pay service. Ability to automate your bill payment process
• Billing dispute and recovery service
• Vendor & Contract Management. Validate pricing, monitor contract commitment attainment, contract expiration dates, and track billing and trouble tickets for all suppliers in one place
• Reporting. Ability to produce easy-to-interpret Management and Executive reports, describing everything from billing variances and reconciliations to service tickets, dispute resolutions, trends and more